Frequently Asked Questions

Everything you need to know about SmartTreeQuote — for tree service professionals and homeowners.

About SmartTreeQuote

What is SmartTreeQuote?

SmartTreeQuote is AI-powered estimating and business software for tree service professionals. Arborists take photos of a tree, and the AI analyzes species, size, condition, and job complexity to generate a professional, accurate quote in minutes. The platform also includes a built-in CRM, customizable quote templates, team management, business analytics, and a marketplace that matches pros with homeowners requesting tree work.

Who is SmartTreeQuote for?

SmartTreeQuote serves two audiences: tree service professionals (arborists, tree removal and trimming companies) who use it to estimate jobs, manage customers, and win more work; and homeowners, who can request free tree service quotes from licensed local pros at smarttreequote.com/request-quote.

How does the AI photo analysis work?

You upload one or more photos of the tree from your phone or computer. The AI identifies the likely species, estimates height and trunk diameter, assesses condition and hazards (like proximity to structures or power lines), and rates the complexity of the job. SmartTreeQuote then combines that analysis with your local labor and equipment costs to produce a line-item estimate you can review, adjust, and send to the customer.

Pricing

How much does SmartTreeQuote cost?

SmartTreeQuote has one simple plan for professionals: $199 per month. It includes unlimited AI-powered estimates, the customer management CRM, professional quote templates, lead matching, team management, and business analytics. Homeowners never pay anything — requesting quotes is completely free.

What is the Earn It Back guarantee?

Within your first 30 days as a paid subscriber, complete one full real job in SmartTreeQuote — add an on-site photo, send the quote, close the deal with recorded revenue, and set up and share your personal quote link. Do all four and SmartTreeQuote refunds your first $199 and gives you your second month free.

How do I cancel my subscription?

You can cancel anytime in a few clicks — no phone call or email required. Log in, go to Settings, and click Cancel Subscription (or open the Billing page and use the Cancel Subscription button there). Confirm in the dialog and you're done: you keep full access until the end of your current billing period and are never charged again. If you change your mind before the period ends, a one-click Reactivate button restores your subscription. You can also pause billing instead of cancelling.

Is there a free option for homeowners?

Yes. Homeowners can request tree service quotes for free at smarttreequote.com/request-quote. Upload photos of the tree, describe the work you need, and licensed local professionals respond with quotes. There is no cost and no obligation to homeowners.

Getting Quotes

How do I get a tree service quote as a homeowner?

Go to smarttreequote.com/request-quote, upload photos of the tree or trees, describe the work needed (removal, trimming, stump grinding, or emergency service), and provide your ZIP code and contact details. Local licensed tree service professionals on the platform review your request and respond with quotes — typically much faster than scheduling multiple in-person visits.

How accurate are the AI-generated estimates?

The AI analyzes real photo evidence — species, size, condition, and access constraints — instead of guessing from a phone description. Professionals then review and adjust every estimate before it is sent, so the final quote reflects both the AI analysis and the pro's local knowledge of labor, equipment, and disposal costs.

What affects the cost of tree removal?

The main cost drivers are tree size (height and trunk diameter), species, condition (dead or diseased trees can be more dangerous to remove), access (proximity to houses, fences, and power lines), and scope — whether the job includes stump grinding, debris hauling, and cleanup. Quotes for the same tree commonly range widely, which is why photo-based, line-item estimates make comparison easier.

Coverage

Where is SmartTreeQuote available?

The estimating software works anywhere in the United States. The homeowner quote marketplace has dedicated coverage pages for Tennessee (Nashville, Murfreesboro, Smyrna, La Vergne), California (Los Angeles, San Diego, San Francisco, San Jose, Sacramento, Fresno, Oakland, Irvine, Riverside, Bakersfield, Long Beach, Anaheim, Santa Ana, Fremont), Georgia (Atlanta, Dalton), Alabama (Birmingham), Iowa (Des Moines), Oregon (The Dalles), plus Florida and Texas — and it expands as new professionals join.

Can tree service companies outside those cities use SmartTreeQuote?

Yes. The estimating, CRM, templates, and analytics tools work for any tree service business in the US regardless of location. City and state pages reflect where the homeowner lead marketplace currently has active professionals.

Still have questions?

Reach out to our team, or jump straight in — homeowners can request a free quote and pros can start estimating today.